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Privacy Policy

Effective Date: June 20, 2026 — Zunyi Qu Xiangxiang Network Technology Co., Ltd.

1. Introduction

Zunyi Qu Xiangxiang Network Technology Co., Ltd., operating as Direction Quest, is committed to protecting the privacy and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website at directionquest.surf, use our services, or otherwise interact with us. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information that you voluntarily provide when you contact us through our website forms, including your name, email address, phone number, company name, and the content of your message. We also collect information automatically when you visit our website, including your IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and other standard server log information.

We do not knowingly collect sensitive personal data such as government identification numbers, financial account credentials, biometric data, or health information through this website. Please do not submit such information through our contact forms.

3. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and provide the services you have requested; to communicate with you about our services, updates, and relevant offerings; to improve and optimize our website performance and user experience; to analyze usage patterns and trends in order to enhance our service delivery; to detect, prevent, and address technical issues, security vulnerabilities, or fraudulent activity; and to comply with applicable legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing

For individuals located in jurisdictions that require a legal basis for data processing, including the European Economic Area, we process personal data based on: your consent, which you may withdraw at any time; the necessity to perform a contract or take pre-contractual steps at your request; our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights and freedoms; and compliance with legal obligations to which we are subject.

5. Cookies and Tracking Technologies

Our website may use essential cookies and similar technologies that are strictly necessary for the operation of the website. These may include session identifiers, preference storage, and security tokens. We do not use third-party advertising cookies, tracking pixels for behavioral advertising, or social media tracking widgets on this website. You may configure your browser to refuse cookies or alert you when cookies are being sent; however, some features of the website may not function properly without them.

6. Data Storage and Retention

Personal data we collect is stored on secure servers and is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions and related correspondence are retained for a period of two years from the date of last communication, after which they are securely deleted or anonymized. Server logs and automated usage data are retained for a maximum of twelve months.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit using TLS, secure server configurations, access controls and authentication requirements, regular security assessments, and staff training on data protection obligations. While we strive to protect your information, no method of electronic storage or transmission over the internet is absolutely secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may engage trusted third-party service providers to assist in operating our website and delivering our services. These providers are contractually obligated to protect your data and are prohibited from using it for purposes beyond the specific services they provide to us. Our website is hosted on Firebase Hosting, a service provided by Google LLC. Firebase may collect standard server logs and performance data in accordance with its own privacy practices. We do not sell, rent, or trade personal data to third parties for their marketing purposes.

9. International Data Transfers

Direction Quest is based in Zunyi, Guizhou, China. If you access our website from outside China, your information may be transferred to, stored, and processed in China or other jurisdictions where our service providers operate. By using our website, you consent to such transfer, storage, and processing. We take steps to ensure that any international transfer of personal data is conducted in compliance with applicable data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: the right to access and obtain a copy of your personal data; the right to rectify inaccurate or incomplete data; the right to request erasure of your personal data under certain conditions; the right to restrict or object to processing of your personal data; the right to data portability, where applicable; the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal; and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details provided in Section 13.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries or to exercise your data protection rights, please contact us at the address above or via email with the subject line: Data Protection Request.